Travelled to Australia with the wrong returned date I spoke to customer service about changing the date which the guy had me on hold for 45 minutes after which told me to change the date was $195 AUS shortly after the phone was down in my ears with even asking if there was anything I wanted after. Unfortunately the flight still wasn't booked which I found out the day on travelled trying to now book the flight was now $1900 AUS which now I'm stranded in Australia without any money or somewhere to stay currently still in Australia trying to survive for the next 2week
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