» Telecommunications » Review / complaint: Sure Telecom - False advertising deceptive conduct | News #1779

Sure Telecom
False advertising deceptive conduct

Sure Telecom through Sure Deal falsely advertised in July misleading consumers. They clearly advertised through Sure Deal website the following: limit of one voucher redeemable per person. Buy an extra five SIMS as gifts. Some people bought up to 3 vouchers. Some did not get vouchers. Others did get the vouchers but were told at later stages that their sims have been cancelled. Basis of cancellation is that company limits the offer only one per household. The customer service was so poor that they will not listen. I had given one voucher to my adult daughter who lives at totally different address. Anyway the condition of sale was per PERSON and not household. I strongly believe that FRAUDULENT companies like this should not operate in Australia. We need better protection as consumers.

Company: Sure Telecom

Country: Australia   State: New South Wales   City: Baulkham Hills
Phone: 1300987132

Category: Telecommunications


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