I received my membership info 10 days after purchase. So, I didn’t have any chance to check their deals. When I checked Hotelbargain deals, I really surprised as their deals are all more expensive than any other deals. So, I was really confused why I need Hotelbargain vouchers. It would be much cheaper if I purchased it from other booking websites (hotel.com, booking.com) or even from the hotel itself!!! I was still within my 10 business day cooling off period. I called them and asked for cancellation. But the customer service was really rude and never try to resolve my problem and told me NOT 10 business days and my claim is not correct (No help at all!!!). I am going to call Australian Competition & Consumer Commission (ACCC) on 1300 302 502 and Customer affair Queensland to open this case for further investigation. Please do so if you are in same situation
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