I was sold coupons on a basis that hotel rooms are available from 6th Dec- 10th Dec and the price was $119 per night. I was further told that one night I will pay and other night will be free. I clarified right from start to the sales person that since my daughters weeding is on 8th Dec, thats why I am buying these coupons and I must get such accommodation. Sales person confirmed me and even provided the hotel address. I visited the hotel, accommodation is available on those days but now when I am trying to book the hotels through hotel bargain, I am getting quoted different price. Their officers are very rude in talking. I requested them to either offer me hotels at the price which was quoted to me during the sale or return my money. They are refusing to do so. I wish to take this matter further with fair trading as I believe so many people must be getting cheated by such organizations and I need to stop. Thanks.
Kind regards,
Shashi Sinha
0411 701 683
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