» Traveling & Tourism » Review / complaint: Hotel Bargains - No refund for unused vouche | News #1563

Hotel Bargains
No refund for unused vouche

I received a phone call from Hotel Bargains in July offering cheap hotel accommodation. I paid $249 to purchase 25 voucher. The vouchers and details came to after 10 days have passed. I had no immediate need to do any hotel booking with Hotel Bargains at that time. Just a week ago I decided to go to Melbourne and ask them find their discount hotel accommodation in one of the Melbourne suburb. When I called them no body was there to attend the phone call. Somebody called me after 2 days to find my need. I told the woman on the phone where I wanted to stay in Melbourne. She called me back saying that they don't have any hotel in that area on their list. I got suspicious and started to explore Hotel Bargains. I found out this company DON'T have the legal requirements. 1. No ABN 2. No Travel Agent Licence, 3. No e-mail address, No Fax number, Nobody will attain your call immediately. I called them to refund my money $249 to which they have refused me saying that your 10 DAYS COOLING PERIOD HAS EXPIRED. Please note the voucher arrived me 10 days. I wish some body advise me recover my money from these frauds

Company: Hotel Bargains

Country: Australia   State: Queensland   City: Southport

Category: Traveling & Tourism


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