I purchased a pair of Fendi sunglasses for my wife that are adorned with the Fendi logo in Swarovski crystals.
The crystals have ‘dulled’ to a point where they appear quite unattractive. Approaches to Swarovski and the original retailer (i.e: David Jones) for assistance have been rejected.
I expect more from a famous international brand such as Fendi!
Attempts to contact the company directly have been thwarted - no contact details on their website.
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