Have an N86 Nokia Phone since November phone started freezing, then wouldnt turn back on, put it in for repair beginning of march received it back 2 weeks later supposedly all fixed, THEN had to reset the phone as they didnt do it properly, so had to get on the internet to try and solve the problems. Fixed those problems then the camera on the damn phone wouldnt work, so called the Nokia centre as per usual it is your fault not theirs. So monday hoping to get at least someone half decent to listen to what the problems were, but NO she just talked over me and wouldnt listen properly, and told me to look up where the nearest Nokia Centre was and take it there so they could have a look at it. So at the end of the phone call she asked me to do a phone survey on Nokia... well guess what, she failed. Honestly if she had been in front of me i would have slapped her. She couldnt get my name and address right, now isnt Nokia a multi-million dollar company? and im guessing by the cost of the phones they charge us they are making a killing. What i would like to know is why they just cannot replace the phone, and give the store a credit, if i ever have to deal with these people again i think i would rather saw my foot off, as the pain wouldnt be as bad as putting up with their mumbo jumbo bullshit down the phone. I think when i need to upgrade my phone again it will not be a Nokia, they were once classed as the best phones, but their greed and intolerance of the public will be their demise as people wont buy their product, and will learn to branch out and give other brands a go. Nokia it is the last phone i buy from you, and if i keep getting these problems with this phone until i am up again to upgrade, i am going to take it alot further with The Department of Fair Trading, and Media attention to your company.
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