Sales person knew that I needed it for Skype, 6weeks after purchasing it to my total surprise she had sold me the IPad 1, with no camera, all up I spent over 800 dollars, case, extended warranty, and now it seems useless to me, and no web cam to add to it makes it totally impossible, after speaking with the computer manager Richard he said that it was too late, being 6 weeks already, and they will not exchange it., not even a compromise, exchange maybe, plus cash, was never offered, it was a plain bad luck., my argument is, that both IPads were available, yet the difference was never brought up, in the store, the female assistant remain silent., I rang Apple, and was told that I didn't purchase it directly, so your argument is with Dick Smith, they replied, I said if they choose to sell the products, then they should train the sales staff, I'm left shocked, and feel no use for this IPad, and feel very strongly that I was treated, as an unfair sale, and to think they could real ease a state of the art computer, in with no in built camera, and no plugin web cam available at all!!??, if the man Dick Smith himself was still at the helm, I wouldn't be making this complaint, I would of rung him directly, hoping to hear some good news, being a sales agent myself, pushing such a huge range of products, with a great reputation, I won't be recommending, Dick Smith, Apple to no one!, thanking you for your ears, Les Kalmar.
0 comments