I bought a 3G iphone in South Africa from a Vodacom, a national cell provider, last December but I live in Australia. Unfortunately I wasnt told that the warranty is country specific and not international. So now that my iphone has a massive software issue I cant get a replacement. How can a huge growth company known for thinking outside the box and quality be so incredibly narrow minded when it comes to customers needs and idiotic warranty. What if youre a jetsetting business person and your iphone takes a nose dive? Totally ridiculous. Customer support at the “genius bar” told me they couldnt do anything. That was it.AU$1000 phone for nothing! I feel conned and robbed!
Ill never buy Apple products again due to the bad service.
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