I should have heeded the warnings from fellow travellers Tiger airways have a 'do not care -not my problem' attitude. Computer glitch and boarding pass did not print - there is no-one to call and ask what is going on? Assistants at airport have strict instructions that zero discretion for waiving any fees - no matter what. Asked if flight was on time and assistant too scared to tell me that it was delayed 2hours and chose to lie instead -saying it was on time when I had clearly heard her tell previous customer of the delay. Agree with fellow travellers -this is a once in a lifetime experience -once bitten twice shy.
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