Having spent 45 minutes waiting patiently in the main line up of people at Brisbane Airport for my Brisbane to Darwin Flight, a message was heard over the loudspeaker asking all persons who had not presented themselves for checking in for my flight to go straight to the first available check in they could find at the nearest counter.By this time, I was standing only two yards from the exit from the main line anyway and the people in front of me then quickly walked to the check-in counter to present themselves. I then proceeded forward, as I was next in line and went to the next available check in counter, as all persons for my flight were being called through. The Jetstar employee at the check-in counter (who had no current customer in front of the counter or waiting for them) greeted me by saying to me "which line up did you come from?". I replied to the Jetstar employee by saying "the main line up, where I have been waiting over forty five minutes and I am on the Darwin flight". The customer service officer then said to me "you should not be here, this is for other flights, you should go back and wait in your line up as this is not for you". I insisted that I needed to get on the flight as it was well inside the time of being under fives minutes to boarding. The Jetstar employee then mumbled a few words in reply to the effect that next time I travel I should be more careful about which counter I come to. I collected my boarding pass from her and told her that "next time I travel it will not be with rude arrogant pigs like you ~ if you are so worried about where people are coming from and which line up they present themselves from, you should employ someone to better organise your crowd control and also learn to communicate better with your customers as without your customers you may not have a job next time".
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