» Cars & Transport » Review / complaint: Jetstar flights - Teka davis 12 y/o abandond | News #2082

Jetstar flights
Teka davis 12 y/o abandond

My child Teka Davis was returning home on flight JQ974 on14 May12 she was travelling as an adult as she was 12years old. We had paid her ticket and given her age and DOB as part of the information required. Teka was put through the boarding gates and then out to the plane, but when she got to the plane's door she was asked for her high-school ID. At no time during any of the purchasing and boarding procedure were we told about this. Teka doesnt have a high-school card and was sent off the plane. The person who had dropped her off was just about to leave the airport but noticed that there was someone coming back. Had he not been attentive my child would have been stuck at an airport in a foreign state because the aircrew didnt want the problem of looking after a young child. They failed their duty of care for such a young girl. As a bus driver for the government of western australia I would be sacked if I left a 12 y/o at a bus station for not having a sdudent pass and yet these staff were diong this at a domestic airport 3000km from home. This could have ended up as a life threatening situation

Company: Jetstar flights

Country: Australia   State: Western Australia   City: Perth
Address: 19 Eyre Court
Phone: 0895611905

Category: Cars & Transport


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