I booked jetstar flight to fly from Melbourne to New zealand. i arrived at the airport and the flight was cacelled, the rep told us to stay at a designated hotel. The next day, I took a taxi to go back to airport. when i submit expense reimbursement including the round trip taxi to/from airport. they rejected to reimburse the taxi from hotel back to airport. I asked about another customer who took the same flights, their taxi are reimbursed.
This is discrimation. I've called the customer service, they are very rude, won't allow me to talk to their manager.
no more jetstar, and be careful when you book jetsta
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