Hi
I posted a complaint about an unauthorised transaction for the full pure collagen product that I got a sample of and then an email saying that i was subscibed to their beauty plan and 103 was debited from my account straight away
Today I received an email from them saying they are refunding the amount and to end the product back when I received it
So glad I thought I would have to cancel my visa account to stop them taking any money out as has happened with others
This is where the email came [email protected]
It may be worthwhile you sending them an email with your problem
Yet to see if the money is refunded in 5-10 days
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