Good Evening,
Kindly accept this email as a complaint about your stokers/retailers who sell to consumers like myself.
My 6 year old son is into Skylanders as many children are at his age.
He has been waiting for months for figurines to arrive in Australia and also Adventure Packs.
My complaint is that your retailers, the like of Big W, Target, Kmart, and JB Hi-Fi are advertising in catalogues Skylanders in stock. They are advertising them in sale catalogues wherein sales have not even begun.
Upon our arrival to numerous stores today at our local Shopping Centre/Mall, my son was utterly shocked and disappointed that these advertised stores actually were falsely advertising that they had stock wherein they actually never had stock at all - when I asked them about their stock, I was told (with my son standing alongside me) that all stock had already been sold out. The sale did not even start until today yet all stock was cleared off the shelves.
Can you imagine the disappointment and grief that my son experienced today. All he could so was cry and say "its not fair mummy".
I would like something in writing from you by return email on how you as the product provider/supplier is going to rectify this ongoing issue.
My son is absolutely gutted.
Kindly reply to this email to [email protected]
My postal address is: M Griffin, PO Box 2969, Burleigh 4220, Queensland, Australia.
I look forward to hearing from you by return.
Regards,
Maree Griffin
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