I am writing to report an incident that occurred during check-in for flight on 31/MAR between 9:00AM to 10:30AM in the Sydney airport Jetstar check-in desk and the customer service desk. My name is KIM. I'm Korean. I can speak English but It’s not perfect. Please keep until reading all done. I was ...
This is the 3rd holiday flights I've booked with jestar in as many years. (Previous 2 grips all had delays of from 4 to 8 hours once we arrived at the airport!) The most recent being the final time I will book with them. Back in Feb '09 I booked flights for myself & 2 children for September ...
Jetstar left early on the 30th of May form Brisbane to Rockhampton, as i turned up on time to get on the plane, I was then told i was to late and i had to forfit my ticket or wait until the next day or buy another ticket from another airline, I had no luggage to check in, i only had hand luggage ...
I booked a flight home with my family to see my new nephew get christened but unfortunately my brother's partner has only just been diagnosed with post natal depression and so the christening has had to be postponed. The date of the christening has not been reconfirmed for obvious reasons, but ...
I was scheduled to fly to Bangkok during the airport closure in early Dec 08. My flight from Singapore was cancelled, and I was left stranded at Changi. I eventually flew home to AU (not to BKK) via another airline. I still have not been refunded for the cancelled flight - it has been over 6 ...
After driving 3 hours to catch a flight to a conference I arrived 2 minutes late. After explaining that I had driven 300klms I received no sympathy at all. 30 minutes prior to takeoff is the absolute cutoff no exceptions, " 100% sir, you are not getting on that flight" were her words. ...