Jetstar is the worst airline i could ever imagine! i made a reservation for 6 people (2 kids and 2 senior in tow with me) to fly in may to singapore, i booked this flight in November. they called me at 12:14 am (wee hours of the m... orning) this morning to notify me that they are changing my ...
If you have spoken to their call centre been stuffed around and they have gone past their 15 business day return policy (like they did with me) you should call 61 3 8628 3400 Say that the manager of the call centre said that you need to speak with the finance department and when they ask which on ...
My family were to travel with jetstar on the 12/04. We were advised by Jetstar that we could not fly due to our sickness. Jetstar advised us that we had to pay for another 3 fares and travel when we are feeling better. They advised they would refund our money. I have faxed Jetstar twice becuase ...
I booked flights to hawaii from Australia back in march via the Qantas website. The Sydney - Honolulu legs were utilizing jetstar carriers. I paid in full then when my credit card statement came I noticed that jetstar had charged me again even though I already paid for the flights on the Qantas ...
Had to book an extra nights accommodation in melbourne at a cost of $109, plus missed out on a days wage. ...
I checked two bags in at the Jestar counter, they weighed the first bag and didn't notice that I had another bag for snow skis. they weighed both bags again and said that my luggage was 8 kilos overweight. I know that my skis, including the poles and bag only weighed 6.5 kilos total. I complained ...