I feel compelled to advise others of the poorest customer service I have ever been subjected to by Furniture Galore, Cranbourne, and Furniture Galore head office. Initially, we put a deposit on a coach, after weeks and weeks we had no phone call. As we had waited so long our circumstances had ...
If you want ordinary furniture and bad customer service all in the one package then Furniture Galore is your store. We ordered a 7 piece dining setting and picked a matching buffet and hutch. The day it was delivered we started to assemble. Here the problems start. A table leg split when being ...
Customer service is shit and crap. They don't know how to talk to customers. Very disappointing with the way staff talk. Misleading information given to customers. Warranty is fake they don't cover anything. Customer service response you get after 3 weeks. Furniture galore should be shut down. ...
I wrote this letter to their customer service department... Dear Customer Service Department, I have been dealing with your store at Hoppers Crossing with buying a bedroom suite. Customer service was happy and friendly at the time of purchase but since asking for a refund on a product that turned ...