Removal of items (large household furniture) from listing without prior notice - due to mis-interpretation of wording used to notify buyers that items were advertised elsewhere and if no bids were placed. Than I would remove that item from sale due to receiving an acceptable offer from a buyer through the other advertisements. An unprofessional approach to dealing with clients. This has caused considerable stress and increased costs in disposing of the items concerned, as they will now have to be transported and placed in storage. This will make selling them in the future much more difficult in trying to show potential clients items in storage.
Technology is great, but you still need to talk to another person to explain your situation and to come to a satisfactory resolution for all concerned. CUSTOMER SERVICE is paramount to maintaining repeat business. The www has an enormous client base, however if you continue to "piss" them all off - soon you will have no clients.
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