I am one of the lucky ones.
I was also a victm of this Viv3 labs con. I had over $300 deducted from my account unauthorised for signing up for the free Acai Berry and Colon Cleanse products - I received no products.
I complained to - [email protected] - and was told I had agreed to the terms and conditions. I kept complaining and pushing back on their pathetic 'terms and conditions' excuse stating I had received no products but been charged over $300 for the priviledge.
Eventually after about 6 email exchanges (which in fairness to them they did respond promptly on each occassion) I received an email advising they would refund me. I read this with much cyncisim, however I was surprised to find the money was actually deposited into my account this week - minus about $37.
I consider myself really lucky although feel foolish for falling for the Acai Berry/Colon Cleanse con in the first place.
My advice is keep emailing them with your customer number demanding reinbursement. Ensure you block any further withdrawals from your account by notified your credit card provider. Complain to your local watchdog or similar body. In addition complain to CNN or channel 9 or whatever legit channel that were apparently endorsing the product or the latest ad 'Janes amazing weight loss secret' or 'I lost 2 pounds a week following 1 rule'.
VIV3 are a dodgy outfit make no mistake, but Acai berry does actually seem to work as a natural appetite suppressant, so I hope you can source it through legit channels and try it for results.
Re VIV3, I was lucky on this occassion - I hope you will be also. Good luck.
Contact Details:
Email - [email protected]
Viv3 Labs
Customer Service
Toll-free UK 08082389891
International Contact Number 44 2031399027
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