I have purchased Replacement Program extended warranty by paying additional fee when I purchased a printer, which extends the warranty for additional 12 months after manufacturer's warranty expires. The printer broke after the manufacture warranty was expired, so I tried to claim a replacement ...
I bought Navman S 45 GOS from Harvey Norman on 2nd of May. Some functions were not working when we used it 2 days after. We took it back to Harvey Norman and spoke to CSR. He suggested reinstalling software on the device. This did not work. We took it back and it was replaced. New device had the ...
We have had Harvey Norman install a ducted A/C system two weeks ago, on installation the installer advised the baffles broke and they will need to be replaced, hence system will only part work, he advised he will be back the next day, two weeks later and approx 50 phone call slater still nothing, ...
Christmas mean to be full of happiness, unfortunately it's not how I feel, because I will be having a Christmas in a city of over 40 degree without a fridge. I couldn’t find anything feedback or customer service session in Harvey Norman’s website, so I’d like to share this disappointing experience ...
I purchased a westinghouse upright stove 4 years ago. It has the glass-top hotplates. Already 2 of the hotplates are faulty and won't reduce in heat - they stay on at full heat when turned on. I contacted Westinghouse and was basically advised "too bad you didn't extend your warranty". I ...
The sales man named danny is a liar and a cheater. the delivery man named mohammed is very rude. he kept saying f words at my home. I reminded him not, but he would not listen to me. I bought a fridge yesterday and the sales man danny promised me that the fridge will be delivered to my home on the ...