TODAY I WANT EVERYONE TO KNOW HOW UNREASONABLE, RUDE AND UNPROFESSIONAL TOM TOMS COMPANY IS. I BOUGHT A TOM TOM GO720 GPS, AND USED IT ONLY JUST UNDER A WEEK AND THE SCREEN DECIDED TO GO VERY DIM, I COULD NOT SEE A THING ON IT AT ALL. I TOOK IT BACK TO THE STORE THEY SAID THEY WILL SEND IT BACK TO TOMTOM REPAIRS AND IT SHOULD BE REPLACED OR REPAIRED BECAUSE I JUST BOUGHT IT THE OTHER DAY AND I HAD TO WAIT 6 WEEKS FOR A RESPONSE JUST FOR A SMALL GPS UNIT, WELL I GOT A CALL BACK TODAY AND MADE ME FURIOUS THIS IS AFTER 6 WEEKS OF WAITING, "SORRY WE CAN NOT REPAIR THE ITEM BECAUSE IT WILL BE TOO EXPENSIVE TO REPAIR AND WE CAN NOT REPLACE THE ITEM EITHER AS WELL, WE CAN ONLY REFUND THE ITEM WHICH TOM TOM WAS NOT KEEN FOR ALLOW THE ELECTRONIC STORE TO DO. NOW I CAN RULE OUT THAT TOM TOM'S PRODUCTS ARE MADE FROM THE CHEAPEST AND BAD QUALITY COMPONENTS.MY DAYS ARE OVER WITH TOM TOM, SHAME ON YOU TOM TOM. IF YOUR A STUPID CONSUMER AND ARE WILLING TO LOOSE YOUR MONEY OR WAIT FOR OVER A MONTH FOR A REPAIR, AND AT THE END THEY WONT REPAIR OR REPLACE THE ITEM GO AND BUY TOM TOM PRODUCTS, I'LL BE LAUGHING AT YOU, BECAUSE ITS HAPPEND TO ME, BUT I WOULD BLAME MYSELF FOR NOT RESEARCHING THE PRODUCT, AFTER I BOUGHT IT AND THEN RESEARCHED IT I REALISED THAT TOM TOM WAS A JOKE AND LIKE A TOY, AND THERE WERE MILLIONS OF UNHAPPY AND UNSATISFIED CUSTOMERS. THIS TIME IM GOING STICK WITH THE GARMINS. THE REASON IM REALLY UPSET IS THAT THEY WERE VERY VERY SLOW IN GIVING A RESPONSE, THE SALES PEOPLE SENT IT OFF TO THEM THE FOLLOWING DAY SO THEY RECIEVED IN A WEEK. SO WHY WOULD IT TAKE YOU ANOTHER 5 WEEKS JUST TO GIVE ME A RESPONSE AND JUST SAY WE CAN NOT REPAIR IT.THAT REALLY PUTS YOU OFF. PLEASE DO NOT BUY TOM TOM PRODUCTS, I'VE HEARD SALES PEOPLE SOMETIMES DO NOT RECOMMEND TO THEIR CUSTOMERS.
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