» Electronics and household app. » Review / complaint: Mymac - Poor service and product | News #2171

Poor service and product

I purchased a product at a premium price. After using it found that it doesn't work properly. When I went in one week later to exchange it, was told I had to pay a 20% restocking fee. That was ok, but they couldn't advise me on a product that would work for me. I asked for a refund in that case, and they told me they didn't do that. Then she got a second sales assistant to come over and intimidate me so that I would leave. I wrote a letter to the store manager and never heard back.

Company: Mymac

Country: Australia   State: Victoria   City: Melbourne

Category: Electronics and household app.


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