Do NOT use this company. Australian Vanlines destroyed some of my furniture during the moving process. They said they were looking into it, dragging it out for months. Eventually that said they wern't going to compensate me. They essentially lied during the whole "we're looking at it" ...
My partner earlier this month had to start emergency dialysis, for renal failure. Unfortunately we had already booked a ticket to Bali for July. I made contact with Air Asia hoping to actually talk to someone but of course, thinking that was absolutely ridiculous. I called numerous times only to be ...
I’m not happy with their billing, service charges and some of their services which they provided. It took them nearly hour to attempt to take a three seater sofa out from the door; which they wedged and damage it, which they charged us $10 to wrapped them. Firstly, we were NEVER clearly informed at ...
It is with great sorrow after having never had a problem with AirAsia that I need to submit this complaint. In November I booked tickets from Darwin, Northern Territory to Bali, Denpasar for myself and 3 daughters. On March 12th I was informed by email that the flight had been cancelled as AirAsia ...
Booked and paid for return flights from Perth via Singapore to London only to find 48hrs before we left Qantas had cancelled ourconnecting flight Singapore-London without any notification. Tickets booked and paid for January departing April No apology, Customer Service from Qantas purported our ...
I had trouble with my ankles & feet they were swollen for 2 days when I arrived in Melbourne on Wednesday 6th June as I was sitting in a seat with not much leg room at all!!We contacted the airline just before my return journey & was told to check in as early as possible. I did this but ...