On 19 Jul I took possession of a hire car From UK car hire at Gatwick Airport. The agent from UK car hire introduced himself as Michael and asked for an imprint of my credit card for security purposes in case of accidents. I agreed and michael stated the slip would be destroyed within 48 Hrs of ...
How hard is it for your aircraft to take off on time. It is understandable if it is just the one aircraft that is delayed by half hour or an hour, but to have every aircraft delayed and most of them cancelled without any support from the company is ridiculous. My partner is stuck at Melbourne ...
Rented car on line for 2 week holiday in Croatia. It was a nine seater van, when we got there they had no vans available so they wanted to give us two small cars which were inappropriate. We had a voucher for Budget, but they told us they had received no money from De Code and we would have to pay ...
My wife with her aunt and cousin as well as our 2 daughters had to fly to perth for emergancy family issues. 2 Days before the flight we booked an Audi A6 with Europcar via thier website. There was 3 full adults and 2 children along with the laugage and we felt the A6 was the largest car around, ...
Went to check in over 3 hrs early told we had to wait before we could leave our baggage. Went again to check in then told we had been downgraded from World Traveller plus to world traveller, we booked our flight in April for Nov 10 British airways they told us that they overbook seats for ...
Repeatedly called the TNT service hotline, said on the consignment note 7am-7pm daily, over almost a whole week i called well within 9am-5pm to schedule redelivery no one bothered to pick up the phone. Then almost a week had gone I was left a message to call another number instead, which again was ...