Aucomplaints.com » Cafes, Bars, Restaurants » Review / complaint: McDonald s & McCafe - Store Cleanliness & Food | News #1750

McDonald's & McCafe
Store Cleanliness & Food

Hi, I would like to make a complaint about the McDonald's & Mccfe Store at Coffs Harbour South. My husband & I have just got home from a caravan trip where we visited our son & daugther in Coffs harbout in the last week of July. We met our son & familhy at McDonald's South store for morning tea & we were very disappointed with the unclean state of the dining room & lack of any person cleaning it while we were there for 2hrs. As we only had one day to see our family we went away for a while then came back at 3.30pm to afternoon tea. We were totally appaulled with the service from the young girls at the McCafe counter. We ordered coffee & scones, jam & cream. The coffees were made & just put on the counter without a tray then the boxes of scones were placed beside them, we picked them up without a word from the staff & returned to our seats only to find that the scones were so hard, not been warmed & the cream was just squirted in the bottom of the cardboard box in no container. We think this is terrible. We would also like to complain about the Shift Manager of the day. His had a great head of dredlocks which was very unsightly & dirty looking & we think that this should not be the case for a food store, most places hair has to tied back & wearing a cap. It really turned us off eating there again. thank you for listing to our complaint. Kay & Allan sparrow


Company: McDonald's & McCafe

Country: Australia   State: New South Wales   City: Coffs Harbour
Address: Pacific Hwyway South Store

Category: Cafes, Bars, Restaurants

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