I have a credit note issued by the Harvey Norman store in Warragul. When I tried to use it to make a purchase I was told it was issued by the computer department which was a different franchise even though it is in the same store under the same roof. The amount of the credit is only $39.95. I find ...
We were interested in purchasing a matress advertised in our letterbox delivered Harvey Norman catalogue. As the store is 50 kms away, I rang to see if they had any in stock. No, they didn't, and weren't getting any in. Fair enough. On reading the fine print, (on the last page right at the ...
I purchased a Lachlan bunk bed for my 2 boys on Feb 21st of 2008 and it was delivered on Feb 27th. No problems there. The problem started when the base of the bottom bunk warped and buckled, under only the weight of a 60kg 13 year old boy. I called the Goulburn store where the bunk was purchased on ...
Washing Machine ordered from Harvey Norman was told that it would be deliver the following week and the Wednesday and it would be first on the truck. I had to go work so as it had not arrived, I phoned Harvey Norman Port Macquarie to find out if it was on the truck. I was informed that it had been ...
Five weeks ago I brought my laptop in to be fixed. A week ago, I called them to check up on it because they said it would take 2-4 weeks. Apparently they've been 'waiting on parts' and they told me then that they didn't know what was going on and would get back to me on Monday (yesterday). After ...
Bought a new fridge and washing machine from a salesperson called harken at harvey norman in morrabin. When the fridge was delivered it came without a box, and on further inspection i found a number of scratchers and a dent on the side of the fridge. I rang the store and spoke to the jerk who sold ...