BEWARE OF AUSTAR SUBSCRIPTION TV I COMPLAINED ABOUT A TECHNICAL ISSUE SEVERAL TIMES VIA MESSAGE BOARD ON THE AUSTAR SITE, OVER A SIX MONTHS PERIOD. AUSTAR JUST IGNORED MY COMPLAINTS BECAUSE THERE CUSTOMER SUPPORT (RESPONDED TO MY FIRST COMPLAINT) COULDNT FIX IT SO I REFUSED TO PAY UNTIL FIXED.THEY ...
Austar have no idea about customer support. They continue to make promises that they cannot keep and then try to tell you that their new equipment and software is better than previous. This is all crap, they don't bother to call people back and they just keep sucking the money out of you. Just say ...
I had Austar for 12 years and sold my house and wanted to disconnect for 12 months until I built a new house. I phoned 3 times and waited for over 8 -10 minutes each time before hanging up. Then send emails asking how to do it. After 3 emails over 4 weeks and each time being given an automated ...