Aucomplaints.com » Telecommunications » Review / complaint: Optus - Optus is not recommended | News #5780

Optus
Optus is not recommended

This is an on site email i tried to send to optus using THEIR forms.
it would not send because their supplied phone number was not valid???

your web site is usless! (i dar say intentional)
your wireless system is worse it is always droping out when changing from wcdma to hsdpa with full signal!
This is not good when you are downloading 30 emails and it redownloads because it dropped out!

But worse yet is your customer service. contacting you by phone is pointless because the kiddies or packys answering dont understand english. contact forms on the site dont work!

If you are really interested before i go to the ombudsman Please feel free to Acually read the email and ring me on 0422 783 304
If you want the web site to acually work also ring me!
VERRY annoyed customer again.
PS the hole on my outide wall hasnt been fixed yet after 7 years


Company: Optus

Country: Australia   State: Queensland

Category: Telecommunications

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