Http://www.paypal.com/cgi-bin/webscr? cmd=_contact_us.
11/03 CLKBANK*COM_XPDNDE4Y 208-472-9400
$89.22
plus
10/03 PALTALK.COM 212-5207000 NY
##0309 39.95 US DOLLAR
$63.16
Dear Sirs,
as you can see from the data above I paid $63.16USD for PALTALK software but you charged me $89.22USD in error. I CONTACTED pALtALK WITH MY COMPLAINT AND THEY TOLD ME TO write to you and you would promptly return the $26.06USD overcharge to my Visa account because, as they told me, yours is a firm with unquestioned integrity and would remedy any financial mistake almost immediately.
I regret that I have taken so long to write to you but I had a computer crash due to a Power Outage and it has taken me some time to get compensation from the company so that I could buy a new computer. I have now done this (and turned 70 in the meantime!) and I hope you will be sympathetic to my situation as I have been told you always have been in the past.
Thanking you most sincerely, I remain Faithfully,
Douglas Spencer;
Gentlemen, I see problems here in that I believe the error is actually involved with a purchase of "PCTOOLS" and that the total sum of $89.22USD should be refunded in $AUS... I think this because if there was an error with "PALTALK" then there would not be a VISA transaction listed to that firm and I can find not reference to "PCTOOLS" in my banking data. However, before my system crashed, I do remember receiving an email from "PCTOOLS" telling me to contact yyou and ask for a refund as I no longer have PcTools downloaded onto my system and cannot do so until you make the obligated refund and allow me to again install the software in question along with the activation code.
Please forgive me for being such an idiot, Gentlemen, but I'm sure your records are more reliable than mine and you will be able to resolve this situation speedily and that, Gentlemen, deserves my most sincere gratitude. In appreciation and anticipation, I continue to remain, Faithfully Your's,
Douglas Spence
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