Aucomplaints.com » Electronics and household app. » Review / complaint: Topbuy.com.au - No Customer Service | News #3185

Topbuy.com.au
No Customer Service

Customer be wary of buying from this site.
I purchased a Mobile phone from this company a week ago in this knowledge that it will be received within 2-4 days.
I try to log into my account to query the status of the delivery. Low and behold my account and password don't work. Strange since it worked fine the previous day. I send an 'update password' request but nothing gets sent to my email account. Now I start to worry.
I then try to contact the company, but ofcourse you need to log in to send them a message. There are no phone numbers, or other means of communicating with the compnay which don't require a log in.
In Summary. Stay away from them. There are too many other businesses which offer decent customer service. You don't need to put up with this.


Company: Topbuy.com.au

Country: Australia   State: New South Wales

Category: Electronics and household app.

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