I booked a flight Los Angeles to Sydney via Brisbane on frequent flyer points. The itenerary says I am allowed 2 bags from LA to Brisbane and 2 bags from Brisbane to Sydney. Qantas then put me on a Jetstar codeshare flight from Brisbane to Sydney and charged me $196 for the second bag. I called Qantas to complain and was told to call Jetstar. Called Jetstar and was told it was a Qantas problem. Both refuse to do anything. Think a suit for breach of contract might be in order.
0 comments