» Cafes, Bars, Restaurants » Review / complaint: Mc Donalds - Rude customer service | News #1485

Mc Donalds
Rude customer service

11/04 7.15pm.

Walked into mcdonalds to be served by a young girl who not listen to what I was ordering I repeated it twice and still got order wrong and over charged me she called the manager over and he was not happy at all but I was telling him what I had ordered all I finally said what I had ordered he just said well what do u expect she's a learner I said hey we have been standing here for nearly 20Min's and our food was cold I ask for extra sauce paid for it and the young lady through the sauce on the bench not put it in the box like she's suppose to I said to her in front of the manager excuse that is rude he totally didn't want to know anything his attitude was she's a learner I said your customer service skills are disgusting and you should teach your so called workers how to be more smiles and listen to paying customers he just walked off his name is jack manager for that night main manger during the day is Shawn who I will be seeing tomorrow our family had cold dinner and we waited so long because they got our order-wrong not once but twice very upset.

Company: Mc Donalds

Country: Australia   State: Queensland   City: Beenleigh
Address: cnr george st

Category: Cafes, Bars, Restaurants


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