Signed up for post paid plan ended up paying over double for calls to what plan stated. Virgin refuse to change plan to what i signed up for. i wa told quote 'you get a free phone, so what' by company represntative, a phone which is paid for through the plan thank you. ...
I Nicole Goodhew have just been on the phone to virgin mobile previously today 11.12.10 about a text message i received yesterday about my account coming close to my cap amount i have since been told that it is not even close to my cap and they would not give me a detailed summery of my calls. I ...
Purchased a Samsung Galaxy 11 on 15th April. with in the first couple of weeks I could not access the net I went back to the shop and they said just take out the battery and re set. I had couple of weeks then nothing, continually went back to the store and the same thing kept happening. I was told ...
My husband passed away, I contacted Virgin Mobile to let them know, explained I wanted to take over the phone as the number means a great deal to the family, we have had the number for years. They asked for the Death certificate, Drivers license, and Medicare card from me to be faxed to them, I did ...