I purchased PFD (play for differences) trading software from Tradesmart Technologies 5 weeks ago. In that time I have been able download the software and complete one trade. Rob Anderson has repeatedly missed training sessions and I have yet to complete training. He will not answer e-mails or return calls.
I have tried for hours to put trades on however they have grossly over stated the capability of the software and the ease of trading. Most of the trades cannot be used because the bookmakers don't accept moneybookers.
Because they have failed to complete my training in the system and they have misrepresented the true of their capability I have asked for my money back.
I cannot get hold of anyone at Tradesmart and they are not returning calls. I have heard from other customers in New Zealand who also want their money back due to product misrepresentation.
I would be interested in hearing from any other people who are having the same issues.