I paid business class fare Perth - Los Angelos and found half the cabin was upgraded due to overbooking. Thatas fine we then waited 55 minutes to be asked if we wanted a drink by this time it was 1am and then another 3 hoursand twenty minutes to be feed. Thats right it was now 4.15am and we still ...
To whom it may concern my name is gizelle abou hala i traveled on etihad air on th 12/10/09 from lebanon back to sydney on th 13/10/09 with my two sons. one of th bag was missing anyway it was reported and got it back. next day my husband noticed 3 bags were damaged when i was taking staff out. my ...
Emirates staff at Auckland airport are shockingly rude. I will leave a detailed feedback about my check-in experience today (19 Oct) on EK413 flying AKL-SYD. However, I wonder if this will really help airline take remedial actions to improve its image and customer satisfaction experience. My ...
I flew from Amsterdam to Barcelona via Madrid - my baggage was lost for 9 days. I only obtained my luggage by presenting myself at the Barcelona airport and refused to leave until they found the bag. It is funny that they 'found' it after telling me for days that it was with the courier - it was in ...
My apologies for taking so long to find this wonderful website forum and having read some of these horror stories, I do not fell so alone in my anger and frustrations against this "almighty corporate giant QANTARSE!!!" My experience goes back to July 05, when I bought tickets for return ...
My wife and i went to check into our return flight with Jetstar in Sydney to come back home to melbourne yesturday 70minutes before departure as they request. We spent 20minutes waiting in the line and when we finally got served we were told that we were 10minutes too late, had to forfeit our ...