We booked tickets from Melbourne to Sydney return, They were cheap promotional tickets in result my cousin had to pay $80.00 to check in her baggage on top of her flight tickets then being 1kg over coming home she got offered another $30 for 1kg. Their service was rude and arrogant. Coming home we ...
One of the most frustrating things about Jetstar is that they don't have a telephone number to lodge complaints. If you have a complaint you are expected to lodge it in writing so you should definitely do that. You will find that it will take at least a month to receive a reply. If you need to ...
DO NOT FLY QANTAS EVER!!! And especially do not buy a QANTAS 'Aussie Air Pass'. This is advertised as a great deal on the Qantas US site (and possibly elsewhere) but it is a scam. Ok, so you may be able to pick up what seems like a cheap deal initially, but this company uses every possible ...
I live in Perth, Western Australia, and I emailed a request for help in a lost item, it is now over 48 hours since my compliant was lodge, and except for the automated response, I have not received anything from Royal-mail, The other problem I had, was they set menu form making a compliant required ...
In July I booked a Jetstar flight departing Melbourne at 1pm on 9 November. This time would enable us to disembark from an international flight & have plenty of time to clear customs & immigration, collect baggage etc. jetstar have now changed the flight to 11.35am, which is too tight a ...
Friday 5th sept we had a flight booked travelling from Brisbane to Darwin as a fathers day surprpise. The flight was delayed 2 1/2 hrs before being cancelled. Given no info why etc the entire plane load of people were given no information on the options available or any form of compensation, ...