DONT USE THIS SERVICE
Just cancelled my order after it has been neglected 3 times. The third time it was made ' a priority' but I get the feeling its not big enough for this company to be concerned about. If so a notice would have been appreciated.
I have received no apology for wasting my time in moving my items and no notice that it hasn't been picked up. The only way I found out was by contacting my flatmates. The phone staff told me my stuff had been picked up
and it hadn't. They had no idea.
This is a terrible way to run a business. Neglecting the most fundamental courtesies and being totally unreliable, the staff on the phone didn't even sound surprised.
They wasted a week of my time. What if I needed that stuff for business?
Backloads are a budget moving service with well budget service.
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