There is no way at all to contact the company to have your order stopped and cancelled.
the contact number for australia doesnt exist, and there is no email address, and the email addresses they send you info from comes back return to center, so there IS no way to conact them to cancell
even tho there terms and conditions state :-
2.Cancellation of Orders. If you wish to cancel future deliveries of the Product and you are within the *Trial Period, then You should follow the procedures described in the preceding section of this Agreement. If you wish to cancel future deliveries of Product outside of the *Trial Period, then You must call Our Customer Service Department and request that such future shipments be terminated.
Your request for termination, whether by phone or email, will be processed immediately; however, subject to our refund policy (described below) you will be responsible for payment for any Product that has either (I) already been shipped to you or (ii) already been delivered to you at the time of your call.
3.Refunds. We want you to be satisfied with Our Products and Our services; therefore, if you are ever not satisfied with any Product that you ordered, you may call Our Customer Service Department and request a refund. Our refund policy is as follows:
■You may receive a refund of any Product that you ordered up to ten (10) days after your order is placed.
■Customers are restricted to receiving a single refund per Product ordered. Repetitive refunds are not permitted unless the Product, as delivered to you, is defective. We reserve the right to refuse a refund to any customer who repeatedly requests refunds or who, in our judgment, requests refunds in bad faith.
■In order to process your refund, you must supply us with your name and delivery address. If you provide us with insufficient or incorrect information, your refund will be delayed.
■Depending on the bank that issues the credit card you used, your refund can take up to thirty (30) days to appear on your credit card statement. If you have any questions about whether a refund has been issued by us, please call Our Customer Service Department.
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