I too got sucked in by Dazzle White Max or Dazzle White Pro. The so called "free" sample did not arrive until 3 weeks after I ordered it. There was no amount of postage on the package - just the stick on note, Postage Paid. My credit card was charged $11.90 USD Incl an overseas taxation fee of 45 cents. This converted to $15.47 from my credit card. I used the tiny sample, was happy enough with it but not impressed enough to order any more. My next credit card statement I was charged $58.76 USD incl overseas taxation fee of $2.13, which converted to $73.29 from my credit card. There were also two other charges that I could only assume came from Dazzle White because of the 10 digit reference numbers and inclusive of overseas tax. I rang my bank, recorded a dispute for all those charges, and also cancelled my credit card. The bank informed me that they had taken another payment out of my credit card two days after that statement was issued. I have never received any further products from Dazzle White. My husband figured out how to "cancel" the order I never made via the live chat charade. Then I went looking for others who have been ripped off. They are all over the world.
Many of the LINKS on the Dazzle White sites and their similies are not operational. There are a whole bunch of blogs written by women who supposedly live near me that keep popping up. (My husband said that they probably don't even know their photos are being used.) The only place that I could find any reference to ongoing charges and membership fees for other sites was right down the bottom of one site - in the tiniest print was a link to Terms of Use, next to the name of the creator of the site and privacy policy. As far as I knew, Terms of Use usually refers to the website owner not being responsible for any loss or damage, or virus or financial liability etc. They are definitely not forward in letting you know what you're signing up for.
Also, apart from being unethical and deceitful, why was I charged so much postage when their Australian address, which is where my package apparently came from is Dazzle Smile Australia, PO Box 4440, Milperra, NSW 1891. (I got that address from another complaints site.) Why was I charged conversion rates for a product that came from Sydney? And how can I be charged for tax to an overseas country through my credit card for a product that came from Sydney? If this company is taking "tax" from people, where is it going when there is no need for us to pay it? Would the ATO be interested in their dealings? Does anyone know of the ins and outs of these processes?
To anyone who is interested in launching a class action - I have no idea how to do this! I would be interested in adding my name.
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