Harvey Norman
Wrong parts in box

I purchased a camera for my son last Friday 13/08 from the Mentone store of Harvey Norman, on getting it home to Hoppers Crossing, the opposite side of the City, we discovered that the battery and charging unit for the camera were for two completely differnet cameras. I rang the store the following morning (Saturday) and spoke with the salesman, who apoligised and said he would deliver the correct units to my house on the Monday night after the store had closed, come Monday night, you guessed it "no show" I then rang the store today (Tuesday) & was informed the manager was in a meeting and would call me back, not satisfied with this I contacted the Coporate Head Office of harvey Norman and spoke with a lady who informed me it was not Head offices fault & that I had to deal with the store owner, who happens to also be the salesman I have been dealing with. Not Good Enough Gerry, when you are selling goods to customers who in good faith expect decent service, lift your game, you've lost me as a customer ever again.

Company: Harvey Norman
Country: Australia
State: Victoria
City: Mentone
Address: Nepean Highway

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