Harvey Norman Extended Warranty
Almost two months and no communication

Bought a Sony TV from Harvey Norman in Horsham in 2008 and paid extended warranty. The TVs digital tuner stopped working in late February and Harvey Norman picked up the faulty TV on 7th March. It is now 29th April and Harvey Norman has NOT bothered to contact us once during this time. They have not offered a loan TV. I have been to Harvey Norman twice this month wanting some information regarding my TV and they continue to pass the buck. POOR CUSTOMER SERVICE IS HOW I WOULD DESCRIBE HARVEY NORMAN in HORSHAM to any prospective customers.

Company: Harvey Norman Extended Warranty
Country: Australia
State: Victoria
City: Horsham

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