Curves
Cancellation Fee

I joined up with curves because i thought it would be a great way of shedding a few kilos.
I enjoyed it but then my Grandmother got sick and I got a job in September so I didn't bother going back. After a while I realized that they were still taking money out so in February I rang curves and told them that I wanted to cancell my membership but they talked me into being put on hold for medical reasons so I agreed, then sometime after that I notified Curves that I would be returning but never did. then I realize that another payment had been taking out of my account and that was on a Saturday also there were other payments taking out of my account on other occasion, then I rang them again told them that I wanted to cancell my membership she said that was ok. I ended up taking my son to a Ear Nose & Throat specialist in Newcastle to get his ears checked then come to my surprise I went to draw my money out and notice that there was money missing Curves took another payment out, when I got back to the Country I rang curves and they told me that they were going to put it back in my bank the next day which never happened. I kept ringing Curves leaving messages they rang twice on my mobile during my work hours were I left message saying if you contact me please ring me on my work number if in work hours, then I get a phone call saying that they can only refund me $9.95 because I have to pay a cancellation fee of $50.00...
I am not very happy with how this operates, Curves should have something that keeps them up to date of how many clients use there facilities on a regular bases.

Now I am the one that got sucked in by something that ripped me of, so I feel for all you guys that are complaining about how Curves is runned.. Very bad thats all I can say

Company: Curves
Country: Australia
State: New South Wales
City: Moree

  <     >