Interval International
Misleading

A couple of days ago I was making some enquiries about using up expiring points with my timeshare. I explained that for the three years I had already been a gold member of Interval International not once had they been able to provide any sort of suitable accommodation anywhere we wanted to go when we wanted to go. I was asked if I wanted to extend my membership and I said NO as I had never had any satisfaction from the company in 3 years. The girl went on to say if I did upgrade my membership straight away I would no longer have to pay any gift certificate fees, and there were many, many other benefits. I WAS CONNED, My understanding was the upgrade paid for all costs. WRONG. They still charge huge booking fees with every booking. I have requested the upgrade be canceled and the old gold membership reestablished as it did not expire until June. At this stage they will not cancel the upgrade or refund what I paid. This was only 2 days ago. I have offered 9 families the "deals" offered by Interval international and NOT ONE is any good for any ot the families and they do not want to pay any more fees. I repeat I HAVE BEEN CONNED BY INTERVAL INTERNATIONAL. Do NOT go near them, they are a nightmare.

Company: Interval International
Country: Australia
State: Queensland

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