Marriott Vacation Club
SCAM

We were in thailand and had the sales presentation from the marriott vacation club, we thought Marriott out of all of the time shares available would be the best given their strong name. However the sale pitch included "a night free at our vacation club in Mai Kao Beach... so we signed up and off we went for our night at the vacation club resort. So we were told that we would get a week a year at the vacation club resort.
its not until a 6 months later when we start to plan our wedding overseas and low and behold we cant book in our accommodation at the vacation club promised due to not having enough points. When we purchased this they stated that we had enough points to stay a week - well a week at a 2 star crappy motel through their interval program which was not explained to us at all. So we cancelled all payments are months of going back and forth with getting no results and no return calls and no return emails then today i get a letter from marriott vacation club telling me that If i dont pay up they will report me to the default credit agency... An absolute jok, even when I ask for the complaints section there is nothing there. We have asked them for our money back and still nothing. No commitment from them what so ever. We are travelling to Las Vegas and I intend on making a scene at the marriot grand chateau vacation club there where I will be demanding to speak with their management team to resolve this issue all together.

Company: Marriott Vacation Club
Country: Australia
State: New South Wales

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