ACN
THEY WONT LISTEN

I joined up, originally to be part of the business and part of the deal was to have our landline and mobiles too. There was non stop WRONG charging and NO customer support whatsoever !!! Almost the very end of my first year, I was desperate to cancel and get onto someone who would deal with us in a reasonable manner. I cancelled ONE YEAR and some months ago now.

HOWEVER, now they say, that I did not cancel and the account still gets sent to me and NUMEROUS calls later, who did I talk to, what date and all of that, of course they dont give you a name or anything else, the calls are recorded !!! but doesnt help !!! they wont let me listen and they wont listen UNLESS I tell them to whom I have spoken and THE EXACT TIME AND DATE !!!
YOU MUST BE KIDDING ME . I will not give up. I am sick and tired of paying just because I can! THIS TIME I WILL DO THE LONG HAUL and go forward FOR EVERY PERSON who cannot do it for themselves.

I am sick of being mistreated as a client and spoken to in such a terrible manner ..

will someone with some sense tell me what we must do to get AWESOME CUSTOMER SERVICE .. or is it too too TOO LATE ???

Company: ACN
Country: Australia
State: Queensland

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