Ancestry dot com
Did not cancel subscription

I am disappointed with ancestry.com because I wanted to cancel and when I went through the process on my account I ticked all the boxes and checked and submitted the cancellation. But it was not canceled. When I phoned today and explained the issue I was told I must have missed checking a box. I would not recommend ancestry dot com to my worst enemy. I consider in my experience that they provide totally poor service.

Company: Ancestry dot com
Country: Australia

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