Harvey Norman
Replacement Extended Warranty is void
- 12-20-2009
- 725
Electronics and household app.
I have purchased Replacement Program extended warranty by paying additional fee when I purchased a printer, which extends the warranty for additional 12 months after manufacturer's warranty expires. The printer broke after the manufacture warranty was expired, so I tried to claim a replacement through Harvey Norman. However, the price of the exact same printer model have been gone up since I purchased it, and Harvey Norman will not hand out the replacement eventhough the warranty is titled "Replacement Program". They will only offer store credit. Now I end up with no printer, and store credit is not enough to buy the same printer. They want me to pay cough up more if I want the same printer.
Please save yourself from troubles, don't bother with Harvey Norman.
Company: Harvey Norman
Country: Australia
State: New South Wales
Site: www.harveynorman.com.au