Sony Bravia TV
Warranty not fixing the problem

I purchased a Sony Bravia TV from Harvey Norman Joondalup Store in 2008 along with the extended warranty. About four weeks ago the TV went black on one side of the image. I contacted the warranty department who organised a local TV repair firm to fix the proble. After a week I cintacted the Repair Firm who said that they were waiting for a part to fix my TV. I said no one had been out to look at the TV. They informed me that the problem with my TV was a common problem. It has been four weeks since I reported the problem with my TV and nothing has been done. How much longer do I have to wait as I have lost a month out of my warranty just waiting for a part, so they say?

Company: Sony Bravia TV
Country: Australia
State: Western Australia
Phone: 94054205

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