Denied boarding
Poor poor service

Booked a flight from Manila, Philippines to Darwin, Australia with Jetstar - no booking confirmation received until 3 days after departure date!!! Must admit, inward flight to Manila was delayed by a couple of hours where I tried to locate a Jetstar desk to find out about my onward flight to Darwin. As a reult I turned up at the check in desk 50 mins before flight took off and was denied boarding. Check-in clerk/attendant was extremely rude and singularly unhelpful. Had to rebook my flight as no assistance on hand anywhere at Manila airport. Tried to claim back the cost from Jetstar who told me to get lost in no uncertain terms, as is was my fault that I had't received a confirmation. I've come across many muppets in my time but this one takes the biscuit.

Company: Denied boarding
Country: Australia

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